Recently, after presenting my Improving Revenue Collections for Utilities presentation to a Rural Water Conference, one of the attendees completed the Days of Exposure worksheet on my personal website. She went on to request the…
The Edmunds GovTech Blog
Year: 2022


Since the onset of COVID, my time spent in utility offices has been practically non-existent, so I wasn’t aware of the increased abuse some customers service reps are taking from customers. At least not until…

Have you ever wondered if your office is understaffed…? Do you need to justify a new position to management…? Here’s your chance to find out! You’re invited to participate in the 2022 Utility Staffing Survey.…

Edmunds GovTech’s (EGT’s) Electronic Purchasing solutions are a valuable tool that comes equipped with a variety of benefits. It is engineered specifically with local governments in mind and is designed to help power efficiency in…