Position Description

This position is responsible for interacting directly with our clients to discover, acquire, and extract data from their legacy software systems using a wide range of technologies such as SQL, Python, and reporting systems. This role is a fast-paced position that involves working on multiple client engagements at various points within the SDLC. Great communication skills, being detail oriented, and overall organization skills are a must.

Expectations

Our Data Analysts have the following responsibilities:

• Work on a team of developers, analysts, and consultants focused on data acquisition and migration.
• Perform data acquisition techniques for gathering system requirements.
• Extract data from a wide variety of structured, semi-structured, and unstructured formats.
• Assist in the development of process automations using scripting languages such as Python and bash.
• Leverage technical platforms and SQL database scripts to develop data extraction methods.
• Deliver high-quality customer service.

Qualifications

We find that our most impactful Data Analysts possess:

• Bachelor’s degree in computer science, business, accounting, finance or equivalent work experience.
• 1-3 years of experience in professional services, client implementation, and/or data migrations.
• Experience with Database Management Systems (MSSQL, Oracle, AS400, MySQL, etc.)
• Experience with scripting languages such as Python, bash, PowerShell is a plus.
• Knowledge of generalized business practices, accounting, finance, and payroll is a plus.

About Us

Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.

Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Apply Now

Description

The Customer Support Specialist is the heartbeat of our organization. They provide exceptional customer support in a professional and positive manner while speaking to customer s via telephone or by email. Our Support Specialists are the subject matter experts of our local government ERP software applications.

Expectations

We rely on our Customer Support Specialists to maintain and grow our customer relationships through:

• Aides in identifying a customer issue and provides a solution.
• Creates a detailed record of client interactions.
• Maintains a current case load and does regular follow ups with customers.
• Ability to accurately report software issues to the Development team.
• Conducts remote training sessions with customers.
• Creates documentation in an effort to aid customers within software.
• Collaborates with teammates and other outside departments across our organization to enhance software knowledge.

Requirements

We require that our EGT Customer Support Specialists exhibit:

• Strong communication skills
• Attention to detail
• Strong problem solving and interpersonal skills
• Ability to work under pressure and multi-task
• Self-motivated and able to work well independently
• Strong organizational skills

Qualifications

We find that many of our most impactful EGT Customer Support Specialists possess:

• Bachelor’s Degree
• Some technical experience (Salesforce, Jira, MS Office)
• Accounting/finance background is a plus

About Us

Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.

Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Apply Now

Description

The Implementation Consultant is responsible for executing several critical activities throughout our ERP software implementations including gathering business and workflow requirements, gap analysis, data conversion review, validation, training, and system configuration. 

Expectations

We rely on our Implementation Consultant to maintain and grow our customer relationships through:

• Lead clients through successful implementation of our Tax and Utility ERP Software Products
• Review and identify customer business process and workflow requirements
• Use subject matter expertise to consult clients on optimal use of our products for their business
• Educate and train users on software functionality, remote or onsite
• Work with client and QA analysts on data mapping documents while delivering high-quality customer service
• Validate data conversions are accurate and meet project scope requirements
• Provide instruction and guidance to clients for proper data review and validation
• May work with QA and Product Management teams to document and test product features and change requests
• Create training agendas, client specific process documentation, and other required project documents
• Ability to use technical tools such as MS SQL, My SQL, Adobe LiveCycle, Monarch to assist with various project tasks
• May create custom forms and reports for client specific needs
• Organize project documentation and keep internal project tracking systems up to date

Requirements

We require that our Implementation Consultant exhibit:

• Strong analytical and problem-solving skills. 
• Strong communication and interpersonal skills. 
• Excellent technical ability to learn software systems. 
• Travel required – 50-60% 

Qualifications

We find that many of our most impactful Implementation Consultant possess:

• Bachelor’s degree in Business Administration, MIS, or related field.
• Professional experience in Municipal Utility Billing, Tax Billing, or related field.

About Us

Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.

Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Apply Now

Position Description

The Project Manager is a key member of the Professional Services team and will report to the Director of Project Management. The Project Manager will be the primary point of contact for software implementations and will take on the responsibility planning and monitoring the project plan through successful completion and go live.

Expectations

Our Project Managers have the following responsibilities:

• Develop, and manage the overall implementation project plan from start to finish for multiple ERP software projects concurrently
• Manage project communication for all internal and external project stakeholders
• Conduct kick-off meetings and consistent project touchpoints during the software implementation
• Deliver concise project updates as needed to internal and external project stakeholders and keep internal systems up to date
• Document and communicate lessons learned to continually improve implementation processes
• Manage assignment and calendars of project resources across Implementation and Data Services team to meet project objectives
• Work with other project managers to ensure overall team resources are utilized at capacity to deliver EGT software and meet business delivery and revenue objectives

Qualifications

We find that our most impactful Project Managers possess:

• Bachelor’s Degree in Business or IT related subject area
• PMP certification preferred but not required
• Internal Candidates – Applicable knowledge and experience of EGT products preferred with a minimum of 4 years of experience working on implementations and must have worked in a senior level capacity. 

About Us

Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.

Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Apply Now

Description

Edmunds GovTech Software Developers are responsible for designing, implementing and maintaining our comprehensive suite of software applications designed to enable local governments to better serve their communities. They are instrumental in developing the solutions that provide our customers with the features, functionality and user experience that they desire. Our ideal candidate should be a highly-motivated and enthusiastic software developer. They should demonstrate creativity as both an individual and a teammate and be passionate about creating solutions to meet the needs of our growing customer base.

We pride ourselves in making sure our developers feel empowered throughout the entire software development lifecycle and have the ability to influence what we build and how we built it. It is important for us to make sure EGT Developers feel they can communicate openly and express themselves throughout the process in order to drive change and improve processes. We are always innovating and coming up with new ideas and solutions that will help build their skillset. There is
plenty of room for growth and expansion for a Software Developer throughout EGT.

Expectations

Our Software Developers have the following responsibilities:

• design, implement and maintain relatively complex modules;
• conduct code review sessions with other developers and include suggest improvements or alternate strategies;
• research issues discovered by tech support and end-users and develop solutions to resolve and prevent;
• develop and update design and functional documentation;
• assist with the creation of project plans that detail the tasks required to deliver a solution;
• work in a team to ensure that client expectations are met and project schedules are adhered to;
• meet stipulated deadlines; and
• collaborate with technical and non-technical colleagues to complete projects.

Requirements

We require that our Software Developers exhibit:

• high enthusiasm for professional growth;
• the ability to communicate clearly and professionally;
• the ability to multi-task;
• strong analytical and problem-solving skills;
• the ability to spark and drive innovation;
• the ability to learn quickly; and
• the ability to self-motivate and collaborate.

Qualifications

We find that many of our most impactful Software Developers possess:

• a bachelor’s degree in Computer Science;
• strong skills in Java, Spring, Hibernate, SQL, Rest APIs, and/or Angular;
• experience with AWS/Azure/GCP, DevOps, and CI/CD is a plus;
• an understanding of quality assurance and release management processes; and
• experience developing software using a formal and structured development methodology.

About Us

Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.

Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Apply Now

Description

The Implementation Consultant is responsible for executing several critical activities throughout our ERP software implementations including gathering business and workflow requirements, gap analysis, data conversion review, validation, training, and system configuration. 

Expectations

We rely on our Implementation Consultant to maintain and grow our customer relationships through:

• Lead clients through successful implementation of EGT ERP & Finance Software Products  
• Review and identify customer business process and workflow requirements  
• Use subject matter expertise to consult clients on optimal use of our products for their business  
• Educate and train users on software functionality, remote or onsite  
• Work with client and QA analysts on data mapping documents while delivering high-quality customer service  
• Validate data conversions are accurate and meet project scope requirements  
• Provide instruction and guidance to clients for proper data review and validation  
• May work with QA and Product Management teams to document and test product features and change requests  
• Create training agendas, client specific process documentation, and other required project documents  
• Ability to use technical tools such as MS SQL, My SQL, Adobe LiveCycle, Monarch to assist with various project tasks  
• May create custom forms and reports for client specific needs  
• Organize project documentation and keep internal project tracking systems up to date 

Requirements

We require that our Implementation Consultant exhibit:

• Strong analytical and problem-solving skills. 
• Strong communication and interpersonal skills. 
• Excellent technical ability to learn software systems. 
• Travel required – 50-60% 

Qualifications

We find that many of our most impactful Implementation Consultant possess:

• Bachelor’s degree in accounting or related field. 
• Professional experience in accounting, bookkeeping, auditing, government administration or related field. 

About Us

Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.

Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Apply Now