Explore rewarding careers at Edmunds GovTech.
Looking to make a transformative impact on local municipalities and authorities?
At Edmunds, we’re committed to empowering our customers and our employees. That’s why we give our employees the tools they need to advance their careers and make an impact. With a generous time off policy, continuing education resources, comprehensive benefits, and much more, we enable our employees to maintain a rewarding career and a balanced life.
For more than 50 years, we have put people first—and that includes our employees. Explore our career opportunities below to find out where you fit into our collaborative, dedicated, and experienced team.
Our Core Values
Own It
We prioritize dependability, initiative, problem solving, and high quality of work to ensure that we are the most effective team and are able to enhance our clients’ experience.
Make It Better
We look for a can-do attitude, strong communication skills, creativity, and productivity to help us build better teams and foster strong relationships.
Stay Fit
We encourage our team members to remain up to date on product and position knowledge while maintaining a healthy work-life balance to regain focus and clarity.
Our Perks & Benefits
Paid Time Off & Holidays
Our solutions are built to put local government employees first, so we put our employees first. We offer a generous paid time off policy in addition to paid holidays and sick time.
Health Benefits & Paid Family Leave
With our medical/vision, dental, commuter, and life & disability benefits, we offer a base medical benefit at no cost to employees and offer paid family leave.
Fitness & Wellness
We prioritize a healthy work-life balance and support our employees in their health journeys by providing food and snacks in-office and reimbursing employees’ monthly gym memberships.
Learning & Development
We believe in a culture of continuous improvement, so we provide our employees an education reimbursement program to foster career advancement and continual learning.
401K Match
Saving for your retirement can be stressful. We’ll help with a generous company match!
Growth & Engagement
We believe in supporting our employees, clients, and community. That’s why we host various company events and participate in the community through sponsorships, fundraisers, and other charitable efforts.
Ready to start your career at Edmunds GovTech?
Explore open positions below.
IT Services Engineer
Description
The IT Services Engineer is responsible for handling various operational tasks in the department, including supporting both internal and external users with their IT needs. This individual serves as an escalation point for other IT Services Engineers and along with the IT Manager, shares the responsibility of helping educate more junior team members.
Expectations
We rely on our IT Services Engineer to:
- Performs helpdesk support for Edmunds GovTech (EGT) and our contracted MSP clients
- First point of escalation for IT Services Engineers
- Monitors critical systems (e.g. VM Hosts, Datto, AWS, N-Able, etc.) to proactively troubleshoot any issues and ensure the company and its intellectual property is always protected
- Assists with configuration and setup of networks for contracted clients
- Maintains and monitors all devices for both EGT and MSP clients
- As needed, conducts on-site support for MSP clients for both network and computer issues
- Performs analysis and assessment of client networks to assist in evaluating end user needs and recommending appropriate hardware and software solutions
- Sets up new PCs for company staff and MSP clients, including configuration of needed software and drivers
- Helps administer various information systems (Office 365, Jive, KnowBe4, N-Able, etc.)
- Maintains and repairs network related equipment (e.g. routers, firewalls, switches) and peripheral devices
- Configures LAN/WAN/VLANS and manages network security to maintain privacy and protection from attack
- Performs regular upgrades to ensure systems remain current / patched
- Troubleshoots system failures and provide solutions to restore functionality
Requirements
We require that our IT Services Engineer exhibit:
- Communicates clearly and effectively with the team as well as clients of varying technical skill levels
- Strong problem solving/analytical skills
- Organized and attentive to detail
Qualifications
We find that many of our most impactful IT Services Engineers possess:
- 2+ years experience with computer systems, hardware, software, and networking
- High school education required, college degree in computer science or application field preferred
- Technical and security certifications preferred
- 2+ years IT Service/help desk experience
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Administrative Office Assistant
Description
The Administrative Assistant will be friendly, professional, and have a good repour with all departments. Completing a variety of tasks in order to ensure all interactions with staff and customers are positive and productive. This position is located in Stroudsburg, PA. This position is part-time, approximately five hours per day Monday-Friday, with flexible start and end-times.
Expectations
We rely on our Administrative Office Assistant to:
- Enter and maintain accurate information in CRM platform, Salesforce
- Monitor Office Supplies, and order/replace as needed
- Monitor support tickets for accurate information and correct product placement
- Provide basic and accurate information to our clients verbally or by email
- Schedule appointments on various platforms
- Participate in company events on a needed basis
- Become familiar with all aspects of all product lines tax billing and workflows that are associated with the billing
- Occasionally greet visitors
- Answer phones on a needed basis
- Other various office duties
Requirements
We require that our Administrative Office Assistant exhibit:
- Good communication and organizational skills
- Good time management skills
- Excellent customer service
Qualifications
We find that many of our most impactful Administrative Office Assistants possess:
- Associates Degree preferred or 2 years’ experience in an office setting
- Experienced with Microsoft Suite
- Experience with Salesforce and Jive phone system a plus
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Project Coordinator
Position Description
The Project Coordinator is a key member of the Professional Services team and will report to the Director of Project Management. The Project Coordinator will be responsible for the project onboarding processes within the Professional Services team and will support the Project Management function for all software implementations.
Expectations
Our Project Coordinators have the following responsibilities:
- Manage the initial onboarding process for all projects and meet our goal of first contact within 48 hours of contract signing
- Support the project management team to ensure all internal project tracking and resource management systems are accurate including JIRA and Salesforce
- Coordinate routine project touchpoints as needed
- Assist in scheduling of various project tasks and activities
- Attend project meetings and record minutes and tracking of action items
- Manage the scheduling of both training and add-on projects and oversee through completion
- Handle and escalate customer requests and inquiries related to software implementations as needed
Qualifications
We find that our most impactful Project Coordinators possess:
- Bachelor’s degree
- Experience with MS Office Products
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Data Engineer
Position Description
Edmunds GovTech is a progressive rapidly growing provider of cloud-based software solutions for the local government market. We are searching for a Data Engineer who is passionate about software solutions to meet the growing needs of our expanding customer base.
The Data Engineer is responsible for migrating customer’s data from their legacy software applications stored in databases, reports, and other forms of data file structures to the client’s new Edmunds GovTech ERP system. This position will regularly engage with our customers and serve as a critical role on the project teams by developing conversion templates and conversion tools using Java, Python, SQL and other programming languages.
Expectations
We rely on our Data Engineers to:
- Develop data conversion programs using Java and other related technologies.
- Work with internal team members on mapping client’s legacy source data.
- Validate that data conversions meet customer expectations and requirements.
- Utilize a variety of tools and programs to facilitate the data conversion process.
- Work on multiple project teams and handle competing priorities effectively.
- Deliver high-quality customer service.
Qualifications
We find that many of our most impactful Data Engineers possess:
- Bachelor’s Degree in MIS, Computer Science, Mathematics, Physics, or other degree that would provide the necessary skills to effectively develop programs, or equivalent work experience.
- 1-3 years of experience in professional services, client implementation, and/or data migrations.
- Working knowledge of multiple system/database platforms (MSSQL, Oracle, AS400, Windows, etc.) is a plus.
- Knowledge of generalized business practices, accounting reports, financial reports, and payroll reports is a plus.
- Working knowledge and abilities in programming using Java, Python, SQL, and other related technologies.
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Customer Support Specialist
Description
The Customer Support Specialist is the heartbeat of our organization. They provide exceptional customer support in a professional and positive manner while speaking to customer s via telephone or by email. Our Support Specialists are the subject matter experts of our local government ERP software applications.
Expectations
We rely on our Customer Support Specialists to maintain and grow our customer relationships through:
- Aides in identifying a customer issue and provides a solution.
- Creates a detailed record of client interactions.
- Maintains a current case load and does regular follow ups with customers.
- Ability to accurately report software issues to the Development team.
- Conducts remote training sessions with customers.
- Creates documentation in an effort to aid customers within software.
- Collaborates with teammates and other outside departments across our organization to enhance software knowledge.
Requirements
We require that our EGT Customer Support Specialists exhibit:
- Strong communication skills
- Attention to detail
- Strong problem solving and interpersonal skills
- Ability to work under pressure and multi-task
- Self-motivated and able to work well independently
- Strong organizational skills
Qualifications
We find that many of our most impactful EGT Customer Support Specialists possess:
- Bachelor’s Degree
- Some technical experience (Salesforce, Jira, MS Office)
- Accounting/finance background is a plus
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Implementation Consultant – Revenue Collections
Description
The Implementation Consultant is responsible for executing several critical activities throughout our ERP software implementations including gathering business and workflow requirements, gap analysis, data conversion review, validation, training, and system configuration.
Expectations
We rely on our Implementation Consultant to maintain and grow our customer relationships through:
- Lead clients through successful implementation of our Tax and Utility ERP Software Products
- Review and identify customer business process and workflow requirements
- Use subject matter expertise to consult clients on optimal use of our products for their business
- Educate and train users on software functionality, remote or onsite
- Work with client and QA analysts on data mapping documents while delivering high-quality customer service
- Validate data conversions are accurate and meet project scope requirements
- Provide instruction and guidance to clients for proper data review and validation
- May work with QA and Product Management teams to document and test product features and change requests
- Create training agendas, client specific process documentation, and other required project documents
- Ability to use technical tools such as MS SQL, My SQL, Adobe LiveCycle, Monarch to assist with various project tasks
- May create custom forms and reports for client specific needs
- Organize project documentation and keep internal project tracking systems up to date
Requirements
We require that our Implementation Consultant exhibit:
- Strong analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Excellent technical ability to learn software systems.
- Travel required – 50-60%
Qualifications
We find that many of our most impactful Implementation Consultant possess:
- Bachelor’s degree in Business Administration, MIS, or related field.
- Professional experience in Municipal Utility Billing, Tax Billing, or related field.
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Project Manager
Position Description
The Project Manager is a key member of the Professional Services team and will report to the Vice President of Professional Services. The Project Manager will be the primary point of contact for software implementations and will take on the responsibility planning and monitoring the project plan through successful completion and go live.
Expectations
Our Project Managers have the following responsibilities:
- Develop, and manage the overall implementation project plan from start to finish for multiple ERP software projects concurrently
- Manage project communication for all internal and external project stakeholders
- Conduct kick-off meetings and consistent project touchpoints during the software implementation
- Deliver concise project updates as needed to internal and external project stakeholders and keep internal systems up to date
- Document and communicate lessons learned to continually improve implementation processes
- Manage assignment and calendars of project resources across Implementation and Data Services team to meet project objectives
- Work with other project managers to ensure overall team resources are utilized at capacity to deliver EGT software and meet business delivery and revenue objectives
Qualifications
We find that our most impactful Project Managers possess:
- Bachelor’s Degree in Business or IT related subject area
- PMP certification preferred but not required
- Internal Candidates – Applicable knowledge and experience of EGT products preferred with a minimum of 4 years of experience working on implementations and must have worked in a senior level capacity.
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Software Developer
Description
Edmunds GovTech Software Developers are responsible for designing, implementing and maintaining our comprehensive suite of software applications designed to enable local governments to better serve their communities. They are instrumental in developing the solutions that provide our customers with the features, functionality and user experience that they desire. Our ideal candidate should be a highly-motivated and enthusiastic software developer. They should demonstrate creativity as both an individual and a teammate and be passionate about creating solutions to meet the needs of our growing customer base.
We pride ourselves in making sure our developers feel empowered throughout the entire software development lifecycle and have the ability to influence what we build and how we built it. It is important for us to make sure EGT Developers feel they can communicate openly and express themselves throughout the process in order to drive change and improve processes. We are always innovating and coming up with new ideas and solutions that will help build their skillset. There is
plenty of room for growth and expansion for a Software Developer throughout EGT.
Expectations
Our Software Developers have the following responsibilities:
- design, implement and maintain relatively complex modules;
- conduct code review sessions with other developers and include suggest improvements or alternate strategies;
- research issues discovered by tech support and end-users and develop solutions to resolve and prevent;
- develop and update design and functional documentation;
- assist with the creation of project plans that detail the tasks required to deliver a solution;
- work in a team to ensure that client expectations are met and project schedules are adhered to;
- meet stipulated deadlines; and
- collaborate with technical and non-technical colleagues to complete projects.
Requirements
We require that our Software Developers exhibit:
- high enthusiasm for professional growth;
- the ability to communicate clearly and professionally;
- the ability to multi-task;
- strong analytical and problem-solving skills;
- the ability to spark and drive innovation;
- the ability to learn quickly; and
- the ability to self-motivate and collaborate.
Qualifications
We find that many of our most impactful Software Developers possess:
- a bachelor’s degree in Computer Science;
- strong skills in Java, Spring, Hibernate, SQL, Rest APIs, and/or Angular;
- experience with AWS/Azure/GCP, DevOps, and CI/CD is a plus;
- an understanding of quality assurance and release management processes; and
- experience developing software using a formal and structured development methodology.
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
Implementation Consultant – Finance & Payroll
Description
The Implementation Consultant is responsible for executing several critical activities throughout our ERP software implementations including gathering business and workflow requirements, gap analysis, data conversion review, validation, training, and system configuration.
Expectations
We rely on our Implementation Consultant to maintain and grow our customer relationships through:
- Lead clients through successful implementation of EGT ERP & Finance Software Products
- Review and identify customer business process and workflow requirements
- Use subject matter expertise to consult clients on optimal use of our products for their business
- Educate and train users on software functionality, remote or onsite
- Work with client and QA analysts on data mapping documents while delivering high-quality customer service
- Validate data conversions are accurate and meet project scope requirements
- Provide instruction and guidance to clients for proper data review and validation
- May work with QA and Product Management teams to document and test product features and change requests
- Create training agendas, client specific process documentation, and other required project documents
- Ability to use technical tools such as MS SQL, My SQL, Adobe LiveCycle, Monarch to assist with various project tasks
- May create custom forms and reports for client specific needs
- Organize project documentation and keep internal project tracking systems up to date
Requirements
We require that our Implementation Consultant exhibit:
- Strong analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Excellent technical ability to learn software systems.
- Travel required – 50-60%
Qualifications
We find that many of our most impactful Implementation Consultant possess:
- Bachelor’s degree in accounting or related field.
- Professional experience in accounting, bookkeeping, auditing, government administration or related field.
About Us
Edmunds GovTech proudly offers comprehensive software solutions to assist local governments to better serve their communities. Our employees are located in our offices in Northfield, New Jersey, Clifton Park, New York, and Raleigh, North Carolina and remotely across these and other states. To learn more about life at Edmunds GovTech, visit our Careers page.
Edmunds GovTech is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
