Case Studies

“The software has made my whole department more efficient and allows us to upload and store documents for quick lookback and referencing. The most positive experience is when I can tell my staff that something we want updated/revised is included in the latest software update.”

“I am so impressed with your product. It is simply the best program that I have ever used for what it does. The cost structure and annual maintenance is fair. The support staff is amazing. I have always felt that your company just ‘gets it’. Keep up the good work!”

“Your help with our conversion process and training has been tremendous. Your accessibility, responsiveness, and patience to walk us through the questions and challenges of our first payroll and accounts payable cycle this week has been so valuable!”

“Edmunds’ support process is extremely personalized and their response times are highly efficient. With any issue I run into, the Edmunds GovTech team always resolves it in a timely manner. Having a good support system with a wide knowledge base is 100 percent needed for a small municipality. I strongly feel Edmunds provides that.”

“Municipal software solutions have become very costly in the past decade. Edmunds has managed to remain competitive and provide a solution that houses one system and database. All customer service representatives are professional, courteous, and strive to provide assistance and resources in a timely manner.”

“The system is very user-friendly. It helps us be more productive because the program is easy to understand and makes training quicker to accomplish.”